Privacy Policy

Privacy Policy

Dandy Rustic Fine Furniture, LLC

Effective Date: May 25, 2025 | Last Updated: May 25, 2025

1. General Information

Welcome to Dandy Rustic Fine Furniture, LLC. We are committed to protecting your privacy and handling your personal information with honesty and transparency. This Privacy Policy explains what information we collect when you visit our website or purchase from our store, how we use that information, and what rights you have regarding your data.

By visiting https://dandyrusticfinefurniture.com/ (our "Website") or making a purchase from us, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Website.

This policy applies to all visitors, customers, and anyone who interacts with our Website or communicates with us directly. It covers data collected online through our Shopify-powered store, as well as information gathered through email, phone, or other direct communications.

2. Business / Data Controller Information

The business responsible for collecting and managing your personal data under this Privacy Policy is:

Business Name: Dandy Rustic Fine Furniture, LLC

Address: 526 Pearl Nix Pkwy, Suite 109, Gainesville, GA 30501, USA

Website: https://dandyrusticfinefurniture.com/

Phone: +1 (770) 374-0806

Email: nancycanseco23@yahoo.com

Business Hours: Monday through Sunday, 9:00 AM – 7:00 PM

If you have any questions or concerns about how your data is handled, please reach out to us using the contact details above. We are happy to assist.

3. Information We Collect

We collect several types of information in connection with operating our furniture store and serving our customers. We only collect what is necessary to provide you with a great shopping experience.

3.1 Information You Give Us Directly

When you browse, create an account, place an order, or contact us, you may share:

• Full name and contact details (email address, phone number, mailing address)

• Billing and shipping addresses

• Payment information (processed securely through our payment providers — we do not store raw card data)

• Order details and purchase history

• Messages, inquiries, or feedback you send us

• Account login credentials (if you create an account)

3.2 Information Collected Automatically

When you visit our Website, certain technical data is collected automatically by our platform and analytics tools:

• IP address and approximate geographic location

• Browser type, device type, and operating system

• Pages visited, time spent on pages, and referring URLs

• Clickstream data and how you interact with our site

• Cookie identifiers and tracking pixels (described further in Section 6)

3.3 Information from Third Parties

We may receive information about you from third-party services such as payment processors, shipping carriers, and advertising platforms. This helps us fulfill orders, resolve issues, and improve your experience.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your furniture orders, including arranging delivery and handling returns or exchanges

• To send you order confirmations, shipping updates, and important account notifications

• To respond to your questions, comments, or customer service requests

• To personalize your shopping experience and recommend products that may interest you

• To analyze how our Website is used and improve its performance and design

• To send you promotional emails or marketing communications (only where you have opted in or where permitted by law)

• To detect and prevent fraud, unauthorized access, or other illegal activities

• To comply with legal obligations, such as tax reporting or responding to lawful government requests

• To manage our business operations, including record-keeping and financial reporting

We will never sell your personal information to third parties for their own marketing purposes.

5. Shopify Hosting and Platform Services

Our Website is built and hosted on Shopify, Inc. ("Shopify"), a leading e-commerce platform. When you use our store, Shopify processes data on our behalf to power the shopping experience — including checkout, order management, and payment handling.

Shopify is certified PCI-DSS compliant, meaning your payment data is handled to the highest security standards in the industry.

Shopify may store your data on servers located in the United States, Canada, or other countries. For more information on how Shopify handles data, please review Shopify's Privacy Policy at https://www.shopify.com/legal/privacy.

6. Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies to improve your browsing experience and understand how visitors interact with our store.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences and actions, so you don't have to re-enter information each time you visit.

Types of Cookies We Use

• Essential Cookies: Required for our Website to function properly (e.g., shopping cart functionality, secure login sessions).

• Performance / Analytics Cookies: Help us understand how visitors use our site, which pages are most popular, and where improvements can be made.

• Marketing / Advertising Cookies: Used to show you relevant ads on other platforms (e.g., Meta/Facebook ads, Google ads) based on your browsing behavior.

• Preference Cookies: Remember your settings and choices (e.g., currency, region).

Your Cookie Choices

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect some features of our Website. You can also opt out of interest-based advertising by visiting the Digital Advertising Alliance (https://optout.aboutads.info/) or the Network Advertising Initiative (https://optout.networkadvertising.org/).

7. Shopify Apps and Third-Party Integrations

To provide the best possible shopping experience, we use several third-party apps and services integrated with our Shopify store. These may include tools for:

• Email marketing and customer communications

• Product reviews and customer feedback

• Live chat and customer support

• Inventory management and fulfillment

• Loyalty programs or referral tracking

Each of these third-party providers operates under their own privacy policies, and we encourage you to review those policies where applicable. We only work with reputable partners and take reasonable steps to ensure they handle your data appropriately.

8. Payment Providers

When you make a purchase, your payment is processed securely by trusted third-party payment providers, which may include services such as PayPal, Stripe, or other major credit and debit card processors.

We do not store, view, or have access to your full payment card details on our own servers. All payment information is transmitted directly to the payment provider using encrypted, secure connections.

These payment providers are PCI-DSS compliant and maintain their own privacy and security practices. We encourage you to review their privacy policies for more information on how they protect your financial data.

9. Shipping and Fulfillment Providers

To deliver your furniture orders to you, we share necessary information (such as your name, shipping address, and order details) with our shipping and logistics partners. These may include freight carriers, delivery services, or white-glove delivery providers specializing in furniture transport.

These providers use your information solely to fulfill your shipment and are not permitted to use it for any other purpose. Once your order is handed off to a carrier, you may also receive tracking updates directly from the carrier.

10. Customer Accounts

You may choose to create a customer account on our Website. An account allows you to:

• Save your shipping and billing addresses for faster checkout

• View your order history and track current orders

• Manage your communication preferences

Creating an account is optional — you can always check out as a guest. If you create an account, you are responsible for maintaining the confidentiality of your login credentials. Please notify us immediately if you suspect unauthorized access to your account.

You may request deletion of your account at any time by contacting us at nancycanseco23@yahoo.com.

11. Contact Forms, Email, and Customer Communications

When you reach out to us through our Website contact form, by email, or by phone, we collect the information you provide (such as your name, email address, and the content of your message) so that we can respond to your inquiry.

If you opt in to receive marketing emails or newsletters, we will send you promotional content, product updates, and offers related to our furniture collections. You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any email or by contacting us directly.

Please note that even if you unsubscribe from marketing communications, we may still send you transactional messages related to your orders (such as order confirmations and shipping updates).

12. Analytics and Marketing Tools

We may use industry-standard analytics and marketing tools to better understand our customers and improve our advertising. These tools may include, but are not limited to:

• Google Analytics: Helps us understand Website traffic, visitor behavior, and the effectiveness of our content. Google may process data in accordance with its own Privacy Policy.

• Meta Pixel (Facebook/Instagram): Allows us to measure the performance of our advertising campaigns and show relevant ads to people who have visited our Website.

• Other advertising or retargeting platforms: We may use additional tools to display relevant furniture ads across the web.

These tools may collect data such as your IP address, browser information, and pages visited. You can opt out of personalized advertising through the settings on platforms like Google (https://adssettings.google.com) and Meta/Facebook (https://www.facebook.com/settings/?tab=ads).

13. Social Media Links and Integrations

Our Website may include links to our social media profiles (such as Instagram, Facebook, Pinterest, or others), as well as social sharing buttons. Clicking on these links will take you to third-party platforms, which operate under their own privacy policies.

We are not responsible for the privacy practices of social media platforms. We encourage you to review their policies before sharing any personal information on those platforms.

If you interact with us on social media (such as sending a direct message or tagging us in a post), we may receive the information shared in that interaction.

14. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. We only share your data in the following limited circumstances:

• Service Providers: We share data with trusted companies that help us operate our business (e.g., Shopify, payment processors, shipping carriers, email marketing platforms). These providers are contractually required to keep your information secure and use it only to perform services on our behalf.

• Legal Compliance: We may disclose your information if required to do so by law, court order, or government authority, or to protect our legal rights.

• Business Transfers: If our business is acquired, merged, or sold, your data may be transferred as part of that transaction. We will notify you in advance of any such change.

• With Your Consent: We may share your data with other parties if you have given us explicit permission to do so.

We do not sell, rent, trade, or otherwise share your personal information with unaffiliated third parties for their own marketing purposes.

15. Consumer Rights

We believe in empowering our customers with control over their personal data. Depending on where you live, you may have specific legal rights. We honor these rights for all of our customers, regardless of location.

Your Rights Include:

• Right to Know / Access: You can request a copy of the personal information we hold about you.

• Right to Correct: You can ask us to update or correct inaccurate information we have on file.

• Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions (e.g., we may need to retain records for tax purposes).

• Right to Opt Out of Sale: We do not sell your data. If this ever changes, you will have the right to opt out.

• Right to Non-Discrimination: We will never deny you service, charge different prices, or provide a lesser experience because you exercised your privacy rights.

• Right to Data Portability: Where applicable, you can request your data in a structured, machine-readable format.

California Residents — Additional Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• You have the right to know what categories of personal information we collect and how they are used or shared.

• You have the right to limit the use of sensitive personal information.

• You have the right to opt out of the sharing of personal information for cross-context behavioral advertising.

• You have the right to submit a verified consumer request through the contact information provided below.

To exercise any of these rights, please contact us at nancycanseco23@yahoo.com or by phone at +1 (770) 374-0806. We will respond to verifiable requests within 45 days, as required by applicable law.

16. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

Specifically:

• Order and transaction records are typically retained for a minimum of 5–7 years for tax and legal compliance purposes.

• Customer account information is retained for as long as your account remains active, or as needed to provide services.

• Marketing communications data is retained until you opt out or request deletion.

• Customer service correspondence is retained for a reasonable period to assist with future inquiries.

When your data is no longer needed, we securely delete or anonymize it in accordance with industry best practices.

17. Data Security

We take the security of your personal information seriously. We implement a range of technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption on all pages of our Website (look for the padlock icon in your browser)

• Shopify's built-in security infrastructure, which is PCI-DSS compliant

• Restricted access to personal data within our organization — only authorized personnel have access to customer data on a need-to-know basis

• Secure, third-party payment processing — we never store full card numbers on our servers

While we work hard to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your account and to contact us immediately if you suspect any unauthorized activity.

18. Children's Privacy

Our Website and furniture products are intended for adults and are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information without parental consent, please contact us at nancycanseco23@yahoo.com and we will promptly take steps to delete that information from our records.

19. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or with a notice on our Website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Website after any updates constitutes your acceptance of the revised policy.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or how your personal data is handled, please do not hesitate to reach out to us. We are here to help.